Help

Frequently Asked Questions

Plain answers to the questions we get most often. If yours is not here, the contact form below goes straight to the team.

Working with us

Are you taking new clients?

Yes, with capacity caveats during peak tax season (mid-February through April 15). For business advisory and valuation work we onboard year-round.

Do I have to be in Roanoke to work with you?

No. Most of our clients are in Virginia, but we serve businesses and individuals across the country. Initial consultation, document exchange, and ongoing communication all work remotely.

What does the engagement process look like?

A 30-minute discovery call to understand your situation, a written engagement letter with scope and fees, then onboarding into our document portal. Most engagements move from first call to first deliverable in 2 to 3 weeks.

How do you charge?

Tax preparation is flat-fee based on return complexity. Bookkeeping is a monthly retainer. Advisory and valuation work can be flat-fee or hourly depending on scope. We quote in writing before work begins.

Tax preparation

When should I send you my documents?

For individuals, by mid-March is comfortable. For businesses with March 15 deadlines (S-corps, partnerships), by mid-February. Earlier is better, especially in years when laws change.

Can you handle multi-state returns?

Yes. We routinely file in 15+ states for our clients with remote workforces, rental properties, or income earned in multiple jurisdictions.

What if I need to file an extension?

Extensions are routine and not a red flag. We handle the extension filing, project the estimated tax owed, and finalize the return on a schedule that works for you.

Forensic & valuation

Do you serve as expert witness?

Yes. Our CPA and Certified Valuation Analyst credentials are admissible in Virginia state and federal courts, and we have testified in deposition and at trial.

How long does a forensic engagement take?

It depends on document volume. A simple income-tracing analysis can be 2 to 4 weeks. A multi-year fraud investigation with bank statement reconstruction can run 3 to 6 months.

Can you work directly with my attorney?

Yes. We routinely engage as the financial expert on a legal team, communicating directly with counsel under the attorney work product doctrine when appropriate.